Simply send us your requirements online OR Schedule A Call with our team, where all your business goals & requirements are discussed. We give you complete details of how our system works & answer all your queries.
Our support manager will be your point of contact. They will communicate with you regarding on-boarding steps & other set-ups. They will also share with you weekly/daily reports for ongoing tasks/projects.
Once everything is streamlined, our team gets to work on your project right away.

Simply send us your requirements online OR Schedule A Call with our team, where all your business goals & requirements are discussed. We give you complete details of how our system works & answer all your queries.
Our support manager will be your point of contact. They will communicate with you regarding on-boarding steps & other set-ups. They will also share with you weekly/daily reports for ongoing tasks/projects.
Once everything is streamlined, our team gets to work on your project right away.
Absolutely Not! You can cancel your subscription anytime during the month and you won’t be charged your next payment.
Please drop us an email at support@expansiondesk.com and we’ll honor your request in next billing cycle.
It will take 3-5 working days for our team member to get started on your project. Our relationship manager will understand your requirements and get needed information to help set-up everything for smooth working.
Yes, once everything has been set up usually in 48Hrs. Our relationship manager will train the agent as per your directions and provided information to be able to handle customer queries efficiently.
Once our agent determines a hot lead or potential sales prospect. Your relationship manager will report that to you the same day, regardless of your monthly subscription plan. So you can achieve maximum ROI with us.
We take data security very seriously and our agents sign NDAs as part of hiring process. Fortunately there has been no incident reported till date pertaining lead of data privacy.
A relationship manager will be assigned to you, who will be taking care of all your concerns and direct our team members on your behalf. You can always contact your relationship manager anytime via Slack. As our valuable customer, you’ll get access to Slack to communicate with us.
This is very good question. We’ll provide you access to the dashboard where you can track performance of your agent. Additionally, your relationship manager will report to you on weekly/monthly basis regarding the achievements.
Our agents are college graduates and speak very fluent English. They also undergo a special training from Expansion Desk to be even more professional in their work and be polite to clients while interacting with them.
Our agent will either get pertinent contact information from the customer or will intimate the customer that his query will be directly answered by a specialized team member of the company.
Yes, please send us your special requirements at info@expansiondesk.com and we can provide you a solution accordingly.
Please send us your concern and we’ll try to resolve it in few hours.


