Let our live receptionists be the first point of contact between you and your customers. Our virtual assistants will respond to inbound calls from customers for appointments or to help with their queries. Also, they will be there to make outbound calls to prospective leads to ensure high conversion.
Hire our virtual shared email support experts to ensure that doubts and queries sent by your customers via email are duly responded to. Our shared e-employees with address the concerns of your customers with a friendly and professional tone, helping you forge a strong relationship with them.
Untimely responses to customers’ queries and concerns may result in missing conversion opportunities. Landing or product pages may not be enough. Customers may have further questions. Deliver real-time assistance to customers reaching out via webchat with virtual shared assistants from Expansion Desk.
Never let the lack of human resources be your challenge, especially during the peak period. Instead, allocate small projects and assignments to our highly-skilled virtual employees. At Expansion Desk, we have a diverse pool of experts to assist you to complete all work with perfection.
No, you will not be charged for Holiday/Vacation or Sick Pay for our e-Employee. You will only pay for the hours worked.
Please coordinate this with your relationship manager and this can be organized at ease.
Absolutely Not! You can cancel your contract anytime during the month and you won’t be charged your next payment.
A relationship manager from Expansion Desk will keep track of all the assignments completed along with work hours and report it to you on weekly basis.
We take data security very seriously and our e-Employees sign NDAs as part of hiring process. Fortunately there has been no incident reported till date pertaining data breach.
No! You do not need to pay any recruitment fee to us for sourcing and pre-screening your ideal e-Employee for your business.
It will take a maximum of 3-5 working days for us to source and pre-screen your ideal e-Employee before we present it to you for final approval. Once an e-Employee is finalized, they start working for you the next day.
Our e-Employees are college graduates and speak very fluent English. They have minimum of 5 or more years of experience in the required industry, so you need to spend less time training them.
Yes, please send us your special requirements at info@expansiondesk.com and we can provide you a solution accordingly.
Please book a call or email us your concern and we’ll try to resolve it as earliest